FAQs
Where a window handle does not move from the lock position on a stuck uPVC window, there is a possibility that the handle internal hardware has failed and needs replacing.
However, there are other reasons for your stuck window not opening. A common problem is the locking mechanism or espagnolette that may have failed causing your sash to stay in the locked position. Thereafter, our window repair expert can check this for you and advise on which part needs replacing, or whether it just needs an adjustment.
A handle that turns but does not open the window can point to a broken handle or locking mechanism.
Window locking mechanisms that fail are quite common and is usually what needs repairing with a new espagnolette. Our experts would usually check the handle first to make sure that works before inspecting the operation of the window lock. Consequently, book an inspection visit to see what is causing the problem with your window.
A uPVC window that is shut and locked in place should not push out. If it does, then it appears that the locking cam or hook has broken and is not locking into the window keep to secure your frame. Rather, to fix this, our technician will carry out a new window locking mechanism replacement.