FAQs
We can repair a window handle that is stuck. It usually needs a new handle or a new locking espagnolette mechanism. Our repair person can sort that out for you.
If your window opener is leaving a gap towards the hinges side, it is likely that your hinges have failed. We can replace it for you and get your window airtight again. You can replace with universal friction stay hinges or upgrade to restrictor stay hinges. Fire escape hinges are also available.
The reason that your sash opener is not locking could be a broken handle or a failed locking mechanism. Our technicians can check it for you and replace as appropriate.
The reason that your sash opener is locked and not opening is likely due to a failed locking espagnolette mechanism. This is difficult to open and may require a little extra force. Our experienced technicians can open it for you and replace as appropriate. They have a range of methods available to them if the opener does not easily open the first time.